Added By: Sarahmay
Were do i send my ticket :( Im not too sure as im new sorry.. |
Added By: Sarahmay
Ahh! Nevermind you guys are awesome!
Thankyou for fixing my pets :D |
Added By: Wormy
Well, I'm just glad to have things explained; I was more irky on WHY it happened, but I beleive the users will feel a lot better now that they know what happened.
You guys are doing a great job, and it's understandable to run into some major bugs from time to time. I commend you for always marching forward through it, however. |
Added By: Zarabeythe
Most people have been fixed, but we want to get anyone lost in between, so we wanted to be sure that we let everyone know. Thank you Sarah, and I am very sorry for the headache. |
Added By: Zarabeythe
Thank you Tapeworm. We wanted to be honest with everyone, it was a very unfortunate set of circumstances all around. |
Added By: DemonFoxToy
Ah, so that was what happened. I was wondering what the problem had been, but it's good to see things have been restored. Even if profiling cannot be saved it can always be done again by the users. I'm simply glad it was nothing too massive and was able to be even remotely fixed so quickly.
Thank-you for the explanation of what happened and what will be happening. I'm sure everyone, including myself, that was effected by this is happy to hear news on how it is being dealt with. Hopefully everything will be fully resolved soon. |
Added By: Valkyrie
Thank you for being so open! |
Added By: Apache
Thanks for letting us know!
I was wondering if the profiles will be recoverable at all? I wrote a fair bit on one of my pet's profiles yesterday and most of it I don't remember. The news just left me wondering, since it said "at this time". Thanks~ |
Added By: Wolf
Thank you for the update. I hope things smooth over soon. :/ |
Added By: Zarabeythe
We are checking into options, but I'm not sure we will be able to recover those Apache. I'm very sorry. |